This forum is deprecated. Please visit https://github.com/smplayer-dev/smplayer/discussions

subtitles cannot be loaded in the 18.3.0 (64-bit) version

Problems, bugs, suggestions... anything related to SMPlayer.

subtitles cannot be loaded in the 18.3.0 (64-bit) version

Postby lukand » Thu Mar 22, 2018 8:31 pm

I have tried to use the portable version but the software refuse to display any subtitles. No matter which location of them I select, I cannot see them on my screen. I run the player on Windows 8.1. Needless to say that the previous portable version of SMPlayer manages subtitles without any issue.
lukand
 
Posts: 15
Joined: Mon Feb 06, 2017 11:10 am

Re: subtitles cannot be loaded in the 18.3.0 (64-bit) versio

Postby rvm » Fri Mar 23, 2018 10:51 am

I'm afraid I can't reproduce this problem. Be sure the "subtitle visibility" option under the "subtitles" menu is enabled.
rvm
Site Admin
 
Posts: 3787
Joined: Wed Dec 23, 2009 1:25 am
Location: España

Re: subtitles cannot be loaded in the 18.3.0 (64-bit) versio

Postby lukand » Fri Mar 23, 2018 7:21 pm

Of course I have enabled the subtitles visibility option. But it has not helped it though. I have checked the portable 32-bit version of the same level. I this case subtitles are displayed without any problem. Then I downloaded the 64-bit portable version once again today and this time subtitles are displayed without any problem. How one can explained it?
lukand
 
Posts: 15
Joined: Mon Feb 06, 2017 11:10 am

Re: subtitles cannot be loaded in the 18.3.0 (64-bit) versio

Postby DennisWan » Mon Mar 26, 2018 7:56 pm

I confirm the same issue. Linux Mint 64, SMPlayer 18.3.0 revision 8959.
Subtitles do not show, even though they are selected and activated (V).
Other players show the subs without any issue. SMPlayer was fine until the last update.
DennisWan
 
Posts: 5
Joined: Mon Mar 26, 2018 7:47 pm

Re: subtitles cannot be loaded in the 18.3.0 (64-bit) versio

Postby DennisWan » Mon Mar 26, 2018 8:15 pm

Linux Mint 64. It seems there is a problem when SMPlayer is playing 1080p mkv files. Subtitles don't show or just show sometimes, randomly.
MPV player plays the files with subtitles seamlessly.
DennisWan
 
Posts: 5
Joined: Mon Mar 26, 2018 7:47 pm

Re: subtitles cannot be loaded in the 18.3.0 (64-bit) versio

Postby rvm » Mon Mar 26, 2018 10:28 pm

Be sure the encoding for the subtitles in preferences -> subtitles is correct.
rvm
Site Admin
 
Posts: 3787
Joined: Wed Dec 23, 2009 1:25 am
Location: España

Re: subtitles cannot be loaded in the 18.3.0 (64-bit) versio

Postby DennisWan » Tue Mar 27, 2018 10:51 am

Encoding is fine, and even changing the encoding does not solve it.
The issue is manifesting only with 1080p mkv. It is weird, though, since SMPlayer is using mpv, and mpv player (also Gnome mpv) are playing the same files withouth any glitch.
The previous version of SMPlayer didn't have these issues, also. Therefore it has to be something in the current version that doesn't agree with these files.
DennisWan
 
Posts: 5
Joined: Mon Mar 26, 2018 7:47 pm

Re: subtitles cannot be loaded in the 18.3.0 (64-bit) versio

Postby rvm » Tue Mar 27, 2018 6:05 pm

What was the last version that worked well for you?

I think there hasn't been any change from version 18.2.2 which could produce this problem.
rvm
Site Admin
 
Posts: 3787
Joined: Wed Dec 23, 2009 1:25 am
Location: España

Re: subtitles cannot be loaded in the 18.3.0 (64-bit) versio

Postby DennisWan » Wed Mar 28, 2018 7:51 am

I don't know the number of the version before. I just updated it. Sorry.
DennisWan
 
Posts: 5
Joined: Mon Mar 26, 2018 7:47 pm

Re: subtitles cannot be loaded in the 18.3.0 (64-bit) versio

Postby rvm » Wed Mar 28, 2018 6:06 pm

What version of mpv or mplayer is installed in you system?
Could you provide a link to a small sample video with this problem?
rvm
Site Admin
 
Posts: 3787
Joined: Wed Dec 23, 2009 1:25 am
Location: España

Next

Return to General

Who is online

Users browsing this forum: No registered users and 7 guests